Cookie Policy

This policy gives you information on how cookies and other tracking technologies work.  Sheridan Insurances and the third parties we work with use cookies and we will outline here when, how and why we use cookies. We will also explain how you can accept, manage and disable cookies.

Our use of cookies is subject to change, but we will update this policy when we make any changes.

What are cookies?

They are small text files that are placed on your device or accessed from your device when you visit our website. Cookies may be set by us, your browser or by a third party whose cookies are deployed on our website.

There are many types of cookies, and other tracking technologies similar to cookies, that we use on our website which include technologies such as local storage objects, tags, web forms, web beacons, pixels, software development kits, ‘like’ buttons and social sharing tools.

What types of cookies do we use?

Cookies can come from Sheridan Insurances (“first party cookies”) or from third parties whose services we use or that we partner with and who we permit to set their cookies on our website (“third party cookies”).

Some cookies are deleted when you close your browser. These are known as session cookies. The Sheridan Insurances website uses both session and persistent cookies. Persistent cookies remain on your device until they expire, or you delete them from your browser. They enable us to remember things about you as a returning visitor.

How we use Cookies

Our use of cookies allows us to;

  • make our website work correctly, securely and more efficiently;
  • provide products and services that you request;
  • store your settings and preferences and remember your access information;
  • deliver personalised content, advertising and marketing communications in conjunction with our third-party marketing partners;
  • track website performance and make our website more relevant to you.

To achieve this, we use four different categories of cookies:

Strictly Necessary Cookies

These cookies are essential and help support the security of our website and basic functionality such as page navigation and cookie preferences.

The website cannot function properly without these cookies and as such in accordance with data protection law they cannot be turned off.

Functionality Cookies

These cookies enable our website to remember information that changes the way the website behaves or looks, for example your preferred language, and what layout and banners are most suitable to you. They may also be used to personalise the way we communicate with you.

These are non-essential cookies and when you visit our website we will ask you if you wish to enable these cookies.

Performance Cookies

These cookies allow us to enrich our understanding of how visitors interact with our website by collecting and reporting information. For instance, they measure how often you visit our website, the pages you visit on our web site and any links you might click on. This information helps us improve our website so that you can have a better experience when you use it in the future.

These are non-essential cookies and when you visit our website we will ask you if you wish to enable these cookies.

Targeting / Advertising Cookies

These cookies allow us and our third party partners in this area to;

  • show you more relevant advertising across the internet by tracking your browsing history and online activities across websites to create a profile of your online activities and interests, allowing for the optimisation of delivery of ads and the exclusion of audiences from irrelevant marketing activities;
  • enable us and other advertisers to serve you with advertising based on your browsing and online search activity;
  • help measure the effectiveness of advertising campaigns;
  • help measure and improve customer experience.

These are non-essential cookies and when you visit our website we will ask you if you wish to enable these cookies.

What types of personal data do we receive through cookies?

Examples of the types of personal data we receive through the cookies we use are listed below. This includes information we access directly from your device without storing or accessing a file:

  • Cookie browser data:cookie identifiers, time/date, services/products selected, whether and to which cookies you have consented;
  • Device data:device type, screen resolution, operating system version, browser rendering core, its version and basic settings;
  • Log data:Time and duration of usage of our website and search data;
  • Location data:Data about your country of access as proclaimed by your device;
  • Behavioural data:Data about your usage of our website that we may process if you visit or use third party sites or applications to cooperate with us, and data on how you participate with the content of our website (such as pages visited, if you came from a marketing campaign, button clicks etc.)

Who will receive or have access to your personal data relating to cookies?

We may disclose your cookie-related personal information to third parties or permit them to access that information in connection with the purposes mentioned above. Examples of these third parties can be categorised as follows:

  • Advertising technology (Adtech), advertising platforms and data exchange technology providers
  • Advertising, PR, digital and creative agencies
  • Cloud software system providers, including database, email and document management providers
  • Facilities and technology service providers including scanning and data destruction providers
  • Insurers and insurance brokers
  • Legal, security and other professional advisers and consultants
  • Market and customer research providers
  • Social media platforms
  • Website and data analytics/modelling platform providers
  • Website and app developers
  • Website hosting services providers

How you can manage your cookies on this website?

When you first visit our website we will inform you of the type of cookies we use.  These can be found listed below.  We then give you the option to use the website either:

Based on cookies that are strictly necessary
Based both on cookies that are strictly necessary and others as listed below

To use the website based only on cookies that are strictly necessary, Click “Cookie Settings” when the cookie message first appears.

By clicking “Allow all” you agree to the storing of cookies on your device to enhancer site navigation, analyse site usage and assist in our marketing efforts.

To manage the cookie settings, click Cookie Settings where you can deny all or turn off specific cookies. Then Save settings.

Other ways to manage Cookies

You can also manage cookies directly through your web browser.  Find out how to manage cookies in popular browsers below:

  • Google Chrome
  • Mozilla FireFox
  • Microsoft Edge
  • Opera
  • Apple Safari

To find information about other types of browser, visit the browser’s website.

Cookies used on this site

Necessary cookies

Some cookies are required to provide core functionality. The website won’t function properly without these cookies and they are enabled by default and cannot be disabled.

NameHostnamePathExpiryPurpose
PHPSESSIDwww.sheridaninsurances.com/SessionCookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
ARRAffinity3rd party.app.powerbi.com/SessionThis cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
ai_session3rd partyapp.powerbi.com/1 hourPreserves users states across page requests.
cookiehub.sheridaninsurances.com/365 daysUsed by CookieHub to store information about whether visitors have given or declined the use of cookie categories used on the site.

Preferences

Preference cookies enables the web site to remember information to customize how the web site looks or behaves for each user. This may include storing selected currency, region, language or color theme.

NameHostnamePathExpiryPurpose
lang3rd party.ads.linkedin.com/SessionSession-based cookie that remembers the user's selected language version of a website.
lidc3rd party.linkedin.com/1 dayUsed by LinkedIn for routing.
lang3rd party.linkedin.com/SessionSession-based cookie that remembers the user's selected language version of a website.
ss3rd partyva.tawk.to/SessionThis cookie is usually set by a website utilizing Tawk.to, which is a Live chat service. This cookie remembers the end user so that past chat conversations can be identified to improve service.
TawkConnectionTimewww.sheridaninsurances.com/SessionThis cookie is usually set by a website utilizing Tawk.to, which is a Live chat service. This cookie remembers the end user so that past chat conversations can be identified to improve service.
VISITOR_INFO1_LIVE3rd party.youtube.com/180 daysA cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old.

Analytical cookies

Analytical cookies help us improve our website by collecting and reporting information on its usage.

NameHostnamePathExpiryPurpose
_ga.sheridaninsurances.com/730 daysContains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
_gid.sheridaninsurances.com/1 dayContains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
bcookie3rd party.linkedin.com/730 days, 12 hoursThis is a Microsoft MSN 1st party cookie for sharing the content of the website via social media.
ai_user3rd partyapp.powerbi.com/365 daysUsed by Microsoft Application Insights software to collect statistical usage and telemetry information. The cookie stores a unique identifier to recognize users on returning visits over time.
YSC3rd party.youtube.com/SessionThis cookie is set by YouTube video service on pages with YouTube embedded videos to track views.

Marketing cookies

Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements.

NameHostnamePathExpiryPurpose
_fbp.sheridaninsurances.com/90 daysFacebook Pixel advertising first-party cookie. Used by Facebook to track visits across websites to deliver a series of advertisement products such as real time bidding from third party advertisers.
personalization_id3rd party.twitter.com/730 daysThis cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
bscookie3rd party.www.linkedin.com/730 days, 12 hoursUsed by the social networking service, LinkedIn, for tracking the use of embedded services.
lissc3rd party.linkedin.com/365 days3rd party
fr3rd party.facebook.com/90 daysUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
GPS3rd party.youtube.com/1 hourRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.
IDE3rd party.doubleclick.net/390 daysUsed by Google's DoubleClick to serve targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user.

Other cookies

The cookies in this category have not yet been categorised and the purpose may be unknown at this time.

NameHostnamePathExpiry
_ir3rd partyapi.pinterest.com/1 hour
_gat_gtag_UA_20870107_62.sheridaninsurances.com/1 hour
UserMatchHistory3rd party.linkedin.com/30 days
buttonizer-first-visitwww.sheridaninsurances.com/about-usSession
WFESessionId3rd partyapp.powerbi.com/Session