Types of Information Collected

We obtain two types of information about our on-line visitors: personal and non-personal information.

Personal Data

This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone numbers, birth date, occupation, employer, income, membership details where applicable, nationality, marital status, full details of property to be insured, disabilities, diseases or medical conditions, convictions or prosecutions, previous insurance declinatures or terms imposed by other insurers, claims history, driving experience, licence type, mileage, billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.

Non-Personal Data

The non-personal information we monitor includes areas of the web site visited, most popular parts of the web site, date and time of access, level of activity on the web site, host or service provider information and other general statistics.

Usage

We use your Personal Information to:

Generate quotations for the products which we offer. To provide you with insurance broking and administration services (including securing quotations, arranging, managing and renewing insurance policies and processing claims) by Sheridan Insurances and its associated companies, agents and/or service providers;

Prepare applications and proposals for the products which we offer.

Send you offer for products, assuming you have given us your permission to do so.

Non-personal information gives us data about how our web site is used and it assists us in improving our web site.

Any Sensitive Personal Data that we collect (such as details of your medical history or criminal convictions) will be used solely for providing you with the above services.

Sharing

Your Personal Information may be shared with any of the Insurance companies offering quotations through this site. In accordance with best practice online security procedures, we do not hold credit card details in any database.

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of community users of our website, or the activities that visitors to our website engage in while on our website.

Security

The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel. We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information .

Credit card details, where entered, are encrypted and verified automatically for payment. In accordance with best practice online security procedures, we do not hold credit card details in any database.

Site Technology or Cookies

We also record visits to our website and use browser cookies in order to monitor your progress through our site although we do not store your personal data in browser cookies. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and enable us to provide features such as remembering your address. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser to prevent it from accepting them.

Right of Customers

By law, you are entitled to see a copy of any Personal Information about you which we hold. If you wish to obtain a copy of this information then please contact us by Email or call.

If you find that we hold Personal Information about you which is incorrect then we will make any necessary corrections immediately.

At your request, we will immediately delete any Personal Information about you which is held by us for the purposes of marketing thereby allowing you to opt out of receiving any further offers.

Information Renewal

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time so visitors are encouraged to review this policy from time to time. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Your Acceptance of this Policy

Should you have any other questions about our Privacy Policy, please contact us by email or call.